The 2nd International Service Innovation Design Conference will be held at Future University Hakodate in Hakodate, Japan.

The mission of the conference is to promote interdisciplinary efforts, through information exchange and discussion of the related topics.

We have two invited keynote speakers. Dr. James Spohrer of the IBM Almaden Research Center, is one of the advocates of service science. Dr. Hiroyuki Yoshikawa, the director-general of Center for Research and Development Strategy, first proposed the field of Design Engineering, a study of design process itself.